Medical Receptionist
Duties:
Job
Summary:
Provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practiceThese services may include billing, collections, referrals, appointments, patient contact, and general Productarial dutiesMust be willing to travel within 30 minutes of your home, and float to various locations.
Essential Generic Job Functions (List in order of importance):
-Receives and directs all communication courteously and consistentlyAdheres to HIPAA guidelines and office policyPhone calls are answered quickly and directed appropriately.
-Greets patients and visitors in a prompt, courteous and helpful mannerConducts oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.
-Assists patients with the sign in processResponds promptly to patient s needs.
-Supports financial responsibilities, including:
staying abreast of reimbursement and billing procedures, accurately verifies information on Audit Journal, prepares bank deposits and credit card batches and signs and dates completed daily cash receipts.
-Monitors general office supply inventory and equipment, including working with Team Members to determine their supply needsNotifies Practice Manager, or designee, when supplies are low and initiates ordering of needed supplies and equipment.
-Manages patient check-in processConsistently and courteously obtains and verifies required demographic information (date stamp and/or copy insurance card)Collects copayment and any applicable balances; Verifies insurance eligibility; Ensures appropriate referrals are obtained (specialty offices); Ensures patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms; Accurately enters patient demographic information in billing/computer system.
-Manages patient check-out process, ensuring the process is completed accurately and timely and in a friendly mannerCheck-out process includes, but not limited to, reviewing charge slip, posting charges and payments into system, collecting current and past due balance(s), scheduling future appointment(s).
-Promotes patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitorsCommunicates potential patient satisfaction issues to direct manager.
-Maintains efficient and accurate filing and record maintenance system.
-Assembles new patient foldersRetrieves and returns records according to protocol.
-Adapts work schedule to meet the needs of the practiceWorks additional hours as requested to maintain adequate coverage for the practiceWilling to cross cover when necessaryClocks in at designated start timeManagers time effectively to prevent unapproved OT.
-Serves as a pre-loader for our EMR system.
-Other duties and/or projects as assigned.
-Adheres to Client Organizational competencies and standards of behavior.
Skills:
Required Skills &
Experience:
-The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education, and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.
-Must be able to travel to various locations.
Preferred Skills &
Experience:
-Prior receptionist or clerical experience in a medical office.
-Epic experience.
Recommended Skills Administration Auditing Curiosity Filing Finance Friendliness Apply to this job.
Think you're the perfect candidate? Apply Now Estimated Salary: $20 to $28 per hour based on qualifications.
Job
Summary:
Provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practiceThese services may include billing, collections, referrals, appointments, patient contact, and general Productarial dutiesMust be willing to travel within 30 minutes of your home, and float to various locations.
Essential Generic Job Functions (List in order of importance):
-Receives and directs all communication courteously and consistentlyAdheres to HIPAA guidelines and office policyPhone calls are answered quickly and directed appropriately.
-Greets patients and visitors in a prompt, courteous and helpful mannerConducts oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.
-Assists patients with the sign in processResponds promptly to patient s needs.
-Supports financial responsibilities, including:
staying abreast of reimbursement and billing procedures, accurately verifies information on Audit Journal, prepares bank deposits and credit card batches and signs and dates completed daily cash receipts.
-Monitors general office supply inventory and equipment, including working with Team Members to determine their supply needsNotifies Practice Manager, or designee, when supplies are low and initiates ordering of needed supplies and equipment.
-Manages patient check-in processConsistently and courteously obtains and verifies required demographic information (date stamp and/or copy insurance card)Collects copayment and any applicable balances; Verifies insurance eligibility; Ensures appropriate referrals are obtained (specialty offices); Ensures patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms; Accurately enters patient demographic information in billing/computer system.
-Manages patient check-out process, ensuring the process is completed accurately and timely and in a friendly mannerCheck-out process includes, but not limited to, reviewing charge slip, posting charges and payments into system, collecting current and past due balance(s), scheduling future appointment(s).
-Promotes patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitorsCommunicates potential patient satisfaction issues to direct manager.
-Maintains efficient and accurate filing and record maintenance system.
-Assembles new patient foldersRetrieves and returns records according to protocol.
-Adapts work schedule to meet the needs of the practiceWorks additional hours as requested to maintain adequate coverage for the practiceWilling to cross cover when necessaryClocks in at designated start timeManagers time effectively to prevent unapproved OT.
-Serves as a pre-loader for our EMR system.
-Other duties and/or projects as assigned.
-Adheres to Client Organizational competencies and standards of behavior.
Skills:
Required Skills &
Experience:
-The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education, and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.
-Must be able to travel to various locations.
Preferred Skills &
Experience:
-Prior receptionist or clerical experience in a medical office.
-Epic experience.
Recommended Skills Administration Auditing Curiosity Filing Finance Friendliness Apply to this job.
Think you're the perfect candidate? Apply Now Estimated Salary: $20 to $28 per hour based on qualifications.
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